P4330:[{"_4391":511,"_4392":4393,"_4394":4395},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-8568125718794/reviews?limit=15&locale=en&lastEvaluated=%7B%22reviewId%22%3A%223ec1d696-96f8-4ad7-b9ca-08491d0afb14%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A9875bbd1-4b57-4ea2-9014-6aaa8a8f24ea%22%2C%22dateCreated%22%3A%222025-05-22T19%3A41%3A23.449Z%22%7D","reviews",[4396,4446,4467,4489,4504,4514,4529,4545,4564,4575,4584,4599,4614,4624,4634],{"_4397":4398,"_4399":4400,"_4401":4402,"_4403":4404,"_4405":4406,"_4407":4408,"_4409":4408,"_4410":4411,"_4412":3844,"_4413":4414,"_4418":4419,"_4420":4421,"_4422":4423,"_4424":4425,"_4426":4427,"_4428":4429,"_4430":4431,"_4434":4435,"_4439":28,"_4440":4441,"_64":4442,"_4443":4411,"_4444":4445},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","a0282511-9123-40b1-8e6c-31bac45b9be9","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568093311242","productId","shopify-8568093311242","body","The lamps don't hold where you direct them","dateCreated","2026-02-24T17:34:48.294Z","dateUpdated","helpfulCount",0,"languageCode","original",{"_4405":4415,"_4412":4416,"_64":4417},"Las lámparas no se sostienen en el lugar al que las diriges","es","Difícil orientar cada lampara","productHandle","ceiling-spotlight-etna-en-18sol37386","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ18SOL37386-125173_4218549a90101dc92c201b200b7f9f92_dtl_1_x280.jpg?v=1728492758","productName","Ceiling Spotlight Etna","productUrl","//store.westwing.com/products/ceiling-spotlight-etna-en-18sol37386","productVariantName","W 81 x H 16 cm","rating",3,"reply",{"_4405":4432,"_4407":4433,"_64":36},"

Gracias por tu feedback, Andrés. 😔

Entendemos tu frustración con el Ceiling Spotlight Etna y lamentamos que las lámparas no mantengan la orientación deseada. Este tipo de problema con el mecanismo de ajuste puede ser muy molesto en el uso diario.

Tu comentario es muy valioso para mejorar tanto el diseño del producto como las instrucciones de instalación y ajuste. Nos ayuda a identificar aspectos importantes que pueden afectar la funcionalidad del producto.

Te invitamos a contactar nuestro servicio al cliente, podremos ayudarte con una posible solución o reemplazo y utilizar tu experiencia para mejorar la calidad de futuros productos.

","2026-02-24T17:55:33.009Z","reviewer",{"_4436":4437,"_4438":511},"displayName","Andres J.","isVerified","isIncentivized","status","approved","Difficult to orient each lamp","unhelpfulCount","variantId","45607766556938",{"_4397":4398,"_4399":4447,"_4401":4448,"_4403":4449,"_4405":4450,"_4407":4451,"_4409":4451,"_4410":4411,"_4412":3844,"_4413":4452,"_4418":4456,"_4420":4457,"_4422":4423,"_4424":4458,"_4426":4459,"_4428":4429,"_4430":4460,"_4434":4463,"_4439":28,"_4440":4441,"_64":4465,"_4443":4411,"_4444":4466},"140c9fb7-5f50-4e51-96a1-c2d9a6a3e614","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568162287882","shopify-8568162287882","The lamp is beautiful, but it is not very easy to install and the grounding does not hold.","2026-02-22T21:19:05.353Z",{"_4405":4453,"_4412":4454,"_64":4455},"Die Lampe ist wunderschön, lässt sich aber nich sehr einfach montieren und die Erdung hält nicht.","de","Schöne Lampe, Schlechter Monatgemechanismus","ceiling-spotlight-etna-en-18sol68917","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ18SOL68917-125158_ed1ff293b835fca3bf45b26c755c24ce_dtl_1_x280.jpg?v=1728492959","//store.westwing.com/products/ceiling-spotlight-etna-en-18sol68917","W 30 x H 15 cm",{"_4405":4461,"_4407":4462,"_64":36},"

Vielen Dank für Ihr Feedback.

Es freut uns sehr, dass Ihnen das Design der Lampe gefällt. ✨
Gleichzeitig verstehen wir Ihren Ärger über die Montage und die Probleme mit der Erdung – das sollte natürlich problemlos funktionieren. 😔

Ihr Hinweis ist sehr wertvoll für uns, um Montageanleitungen und die Qualität der Bauteile zu verbessern. Wir empfehlen, sich bei Problemen mit der Erdung an unseren Kundenservice zu wenden, damit wir eine Lösung für Sie finden können.

","2026-02-24T08:45:55.636Z",{"_4436":4464,"_4438":511},"Tatjana S.","Nice lamp, bad month mechanism","45607869645066",{"_4397":4398,"_4399":4468,"_4401":4469,"_4403":4470,"_4405":4471,"_4407":4472,"_4409":4472,"_4410":4411,"_4473":28,"_4412":3844,"_4413":4474,"_4418":4477,"_4420":4478,"_4422":4423,"_4424":4479,"_4426":4480,"_4428":4481,"_4430":4482,"_4434":4485,"_4439":28,"_4440":4441,"_64":4487,"_4443":4411,"_4444":4488},"0f43a008-0718-4def-b559-f9016951effa","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567939301642","shopify-8567939301642","The lamp makes a good visual impression and looks high-quality. Unfortunately, it is hardly possible to use a light source. Since the socket fits extremely tight to the housing, the bulb can barely be tightened with bare hands. In my opinion, this is a design flaw.","2026-02-19T14:45:45.505Z","isRecommended",{"_4405":4475,"_4412":4454,"_64":4476},"Die Lampe macht optisch einen guten Eindruck und wirkt hochwertig. Leider ist es jedoch kaum möglich, ein Leuchtmittel einzusetzen. Da die Fassung extrem eng am Gehäuse anliegt, lässt sich das Leuchtmittel mit bloßen Händen kaum festdrehen. Aus meiner Sicht handelt es sich hierbei um einen Konstruktionsfehler.","na ja... ","ceiling-spotlight-etna-en-18sol27740","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ18SOL27740-125162_e8ce80824f00db6d4c87a454242ced3c_dtl_1_x280.jpg?v=1728493985","//store.westwing.com/products/ceiling-spotlight-etna-en-18sol27740","W 45 x H 15 cm",1,{"_4405":4483,"_4407":4484,"_64":36},"

Vielen Dank für Ihr Feedback. 🙂

Es freut uns, dass Ihnen das Design der Lampe gefällt und sie hochwertig wirkt. 😌 Gleichzeitig verstehen wir, dass die enge Fassung das Einsetzen des Leuchtmittels erschwert – das ist verständlich frustrierend und kann tatsächlich als Konstruktionsmangel gesehen werden.

Ihr Hinweis ist sehr wertvoll, um die Benutzerfreundlichkeit und Konstruktion zukünftiger Lampen zu verbessern. Wir bedauern die Unannehmlichkeiten, die Ihnen dadurch entstanden sind.

","2026-02-24T10:22:01.609Z",{"_4436":4486,"_4438":511},"Richard S.","Well... ","45607547896074",{"_4397":4398,"_4399":4490,"_4401":4402,"_4403":4404,"_4405":4491,"_4407":4492,"_4409":4492,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4493,"_4418":4419,"_4420":4421,"_4422":4423,"_4424":4425,"_4426":4427,"_4428":4497,"_4430":4498,"_4434":4501,"_4439":28,"_4440":4441,"_64":4503,"_4443":4411,"_4444":4445},"b2f56e7e-a7e0-44b3-94e6-190d27442be3","The assembly was complex due to inverted wires. Once the problem has been fixed, the thing has been resolved.","2026-02-13T15:16:49.745Z",{"_4405":4494,"_4412":4495,"_64":4496},"Il montaggio è stato complesso a causa di fili invertiti. Una volta sistemato il problema la cosa è stata risolta","it","ottima luce, montaggio complesso",4,{"_4405":4499,"_4407":4500,"_64":36},"

Grazie mille per il tuo feedback dettagliato, Elvira!

Siamo felici che tu sia soddisfatta della qualità della luce del nostro Ceiling Spotlight Etna. ✨

Ci dispiace però che il montaggio sia risultato più complesso del previsto a causa dei fili invertiti. Questo non dovrebbe accadere e prendiamo molto seriamente il tuo feedback per migliorare le nostre istruzioni e il controllo qualità.

Siamo contenti che alla fine tu sia riuscita a risolvere il problema e che ora tutto funzioni perfettamente! Il tuo commento è molto prezioso per noi e per altri clienti che potrebbero trovarsi nella stessa situazione.

Grazie ancora per aver condiviso la tua esperienza! 😊

","2026-02-24T12:47:56.242Z",{"_4436":4502,"_4438":511},"Elvira V.","great light, complex installation",{"_4397":4398,"_4399":4505,"_4401":4448,"_4403":4449,"_4405":4506,"_4407":4507,"_4409":4507,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4508,"_4418":4456,"_4420":4457,"_4422":4423,"_4424":4458,"_4426":4459,"_4428":4511,"_4434":4512,"_4439":28,"_4440":4441,"_64":4513,"_4443":4411,"_4444":4466},"afaf0ce2-af94-4f93-b708-3fbcab1eb310","It lights up well and I'm satisfied","2026-02-13T15:14:51.606Z",{"_4405":4509,"_4412":4495,"_64":4510},"illumina bene e sono soddisfatta","ottima luce facile montaggio",5,{"_4436":4502,"_4438":511},"excellent light easy to assemble",{"_4397":4398,"_4399":4515,"_4401":4516,"_4403":4517,"_4405":4518,"_4407":4519,"_4409":4519,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4520,"_4418":4523,"_4420":4524,"_4422":4423,"_4424":4525,"_4426":4480,"_4428":4511,"_4434":4526,"_4439":28,"_4440":4441,"_64":4527,"_4443":4411,"_4444":4528},"2aa6e1f8-b2f6-4a98-983b-edb2a6d03ace","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568341594378","shopify-8568341594378","I am satisfied with the lights purchased","2026-02-13T15:14:07.242Z",{"_4405":4521,"_4412":4495,"_64":4522},"Sono soddisfatta delle luci acquistate","OTTIMA LUCE, FACILE MONTAGGIO","ceiling-spotlight-etna-en-18sol04370","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ18SOL04370-125159_8d56da7ddd13301fc6d80299a4b2c258_dtl_1_x280.jpg?v=1728492733","//store.westwing.com/products/ceiling-spotlight-etna-en-18sol04370",{"_4436":4502,"_4438":511},"GREAT LIGHT, EASY ASSEMBLY","45608139817226",{"_4397":4398,"_4399":4530,"_4401":4531,"_4403":4532,"_4405":4533,"_4407":4534,"_4409":4534,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4535,"_4418":4538,"_4420":4539,"_4422":4423,"_4424":4540,"_4426":4480,"_4428":4511,"_4434":4541,"_4439":28,"_4440":4441,"_64":4543,"_4443":4411,"_4444":4544},"6acf18d1-50f1-4886-9871-7a465f0dff4e","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567867343114","shopify-8567867343114","Good quality, no problems","2026-01-19T17:24:28.885Z",{"_4405":4536,"_4412":4454,"_64":4537},"Gute Qualität, keine Probleme","Alles i.O.","ceiling-spotlight-etna-en-21sol13904","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21SOL13904-166117_9921fcadb454a10cd0585bc897f8fe3b_dtl_1_x280.jpg?v=1728492799","//store.westwing.com/products/ceiling-spotlight-etna-en-21sol13904",{"_4436":4542,"_4438":511},"Markus T.","Everything OK","45607448641802",{"_4397":4398,"_4399":4546,"_4401":4547,"_4403":4548,"_4405":4549,"_4407":4550,"_4409":4550,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4551,"_4418":4555,"_4420":4556,"_4422":4557,"_4424":4558,"_4426":4559,"_4428":4497,"_4434":4560,"_4439":28,"_4440":4441,"_64":4562,"_4443":4411,"_4444":4563},"77bd51e0-354f-4361-b048-88b1d9dc15b8","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567949164810","shopify-8567949164810","Nice spot, still needs to be installed.","2026-01-07T18:06:25.973Z",{"_4405":4552,"_4412":4553,"_64":4554},"Mooie spot,moet nog gemonteerd worden.","nl","Mooi.","adjustable-wall-and-ceiling-spotlight-etna-en-22sol14763","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22SOL14763-185108_03861238f8ee4480eb1c246fd3da04fd_dtl_1_x280.jpg?v=1728492881","Adjustable Wall and Ceiling Spotlight Etna","//store.westwing.com/products/adjustable-wall-and-ceiling-spotlight-etna-en-22sol14763","W 8 x D 15 cm",{"_4436":4561,"_4438":511},"Saskia V.","Beautiful.","45607561724170",{"_4397":4398,"_4399":4565,"_4401":4516,"_4403":4517,"_4405":4566,"_4407":4567,"_4409":4567,"_4410":4411,"_4473":28,"_4412":3844,"_4413":4568,"_4418":4523,"_4420":4524,"_4422":4423,"_4424":4525,"_4426":4480,"_4428":4571,"_4434":4572,"_4439":28,"_4440":4441,"_64":4574,"_4443":4411,"_4444":4528},"bad2355c-c0ec-4e9f-a9bd-f856b83d2f1e","The spots do not stay in the desired position and tilt downwards again and again.","2025-12-22T07:15:39.554Z",{"_4405":4569,"_4412":4454,"_64":4570},"Die Spots bleiben nicht in der gewünschten Position und kippen immer wieder nach unten.","Bof qualität, gut aussehen ",2,{"_4436":4573,"_4438":511},"Thibaud F.","BOF quality, look good ",{"_4397":4398,"_4399":4576,"_4401":4516,"_4403":4517,"_4405":4577,"_4407":4578,"_4409":4578,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4579,"_4418":4523,"_4420":4524,"_4422":4423,"_4424":4525,"_4426":4480,"_4428":4497,"_4434":4582,"_4439":28,"_4440":4441,"_64":4581,"_4443":4411,"_4444":4528},"81a98d81-4575-408c-bade-a38e77bb69a2","Four stars for a beautiful ceiling lamp. I had to install a bridge for the power supply. In my opinion, this should have already been pre-installed.","2025-12-03T18:41:11.943Z",{"_4405":4580,"_4412":4454,"_64":4581},"Vier Sterne für eine schöne Deckenlampe. Ich musste bei der Stromversorgung eine Brücke einbauen. Diese hätte , nach meiner Einschätzung, bereits vorinstalliert sein müssen.","Spotlight Etna",{"_4436":4583,"_4438":511},"Volker G.",{"_4397":4398,"_4399":4585,"_4401":4586,"_4403":4587,"_4405":4588,"_4407":4589,"_4409":4589,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4590,"_4418":4593,"_4420":4594,"_4422":4423,"_4424":4595,"_4426":4459,"_4428":4511,"_4434":4596,"_4439":28,"_4440":4441,"_64":4592,"_4443":4411,"_4444":4598},"48c97c62-6d82-4d5f-b944-81cef80854d2","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567927111946","shopify-8567927111946","We ordered for the corridor, it's just nice and very modern.","2025-11-15T17:20:24.125Z",{"_4405":4591,"_4412":4454,"_64":4592},"Wir haben für den Flur bestellt, ist einfach schön sehr modern.","Super modern ","ceiling-spotlight-etna-en-18sol36200","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ18SOL36200-125161_f5bfdeabce57f02fa3e12f4e9501e679_dtl_1_x280.jpg?v=1728492735","//store.westwing.com/products/ceiling-spotlight-etna-en-18sol36200",{"_4436":4597,"_4438":511},"Fernanda B. A. C.","45607530004746",{"_4397":4398,"_4399":4600,"_4401":4601,"_4403":4602,"_4405":4603,"_4407":4604,"_4409":4604,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4605,"_4418":4218,"_4420":4608,"_4422":3901,"_4424":4609,"_4426":4114,"_4428":4497,"_4434":4610,"_4439":28,"_4440":4441,"_64":4612,"_4443":4411,"_4444":4613},"0edddab5-dadf-41dd-a18f-fcd4e16ee3bc","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568323080458","shopify-8568323080458","It's a pity that there were no light bulbs included. The lamp is super nice and looks very elegant ","2025-11-14T16:35:11.134Z",{"_4405":4606,"_4412":4454,"_64":4607},"Schade, dass keine Glühbirnen dabei waren. Die Lampe ist super schön und sieht sehr edel aus ","Tolle Lampe ","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ20SOL69713-155092_c90196652397af85dd0f25111f2538e9_dtl_1_x280.jpg?v=1728494506","//store.westwing.com/products/large-ceiling-spotlight-etna-en-20sol69713",{"_4436":4611,"_4438":511},"Sabine L.","Great lamp ","45608111964426",{"_4397":4398,"_4399":4615,"_4401":4469,"_4403":4470,"_4405":4616,"_4407":4617,"_4409":4617,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4618,"_4418":4477,"_4420":4478,"_4422":4423,"_4424":4479,"_4426":4480,"_4428":4511,"_4434":4621,"_4439":28,"_4440":4441,"_64":4623,"_4443":4411,"_4444":4488},"fba390c5-d2b3-4303-9dff-d4fe7b74bc61","The spotlight looks very chic. It hangs in our living room. With a dimmer, the light is perfect. ","2025-10-08T06:07:54.078Z",{"_4405":4619,"_4412":4454,"_64":4620},"Der Strahler sieht sehr schick aus. Er hängt bei uns im Wohnzimmer. Durch einen Dimmer ist das Licht perfekt. ","Schicker, zeitloser Strahler",{"_4436":4622,"_4438":511},"Petra P.","Stylish, timeless spotlight",{"_4397":4398,"_4399":4625,"_4401":4448,"_4403":4449,"_4405":4626,"_4407":4627,"_4409":4627,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4628,"_4418":4456,"_4420":4457,"_4422":4423,"_4424":4458,"_4426":4459,"_4428":4497,"_4434":4631,"_4439":28,"_4440":4441,"_64":4633,"_4443":4411,"_4444":4466},"bf03071d-5786-400f-b75c-7c2776e9e405","As the title suggests ","2025-05-26T16:59:08.829Z",{"_4405":4629,"_4412":4495,"_64":4630},"Come da titolo ","Rispecchia le aspettative ",{"_4436":4632,"_4438":511},"Federico D.","Reflect expectations ",{"_4397":4398,"_4399":4635,"_4401":4601,"_4403":4602,"_4405":4636,"_4407":4637,"_4409":4637,"_4410":4411,"_4473":511,"_4412":3844,"_4413":4638,"_4418":4218,"_4420":4608,"_4422":3901,"_4424":4609,"_4426":4114,"_4428":4511,"_4434":4642,"_4439":28,"_4440":4441,"_64":4644,"_4443":4411,"_4444":4613},"3ec1d696-96f8-4ad7-b9ca-08491d0afb14","Perfect! Very good quality! ","2025-05-22T19:41:23.449Z",{"_4405":4639,"_4412":4640,"_64":4641},"Parfait ! De très bonne qualité ! ","fr","Bon produit ! À la hauteur de ce que l’on attendait ! Merci ",{"_4436":4643,"_4438":511},"Emmanuelle C.","Good product! Up to what we expected! Thank you "]

Large Ceiling Spotlight Etna