P5190:[{"_5290":546,"_5291":5292,"_5293":5294},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-9971940917514/reviews?limit=15&locale=hr&lastEvaluated=%7B%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A81ee2b5f-a4b0-4153-8783-99d285664c93%22%2C%22dateCreated%22%3A%222025-11-08T07%3A34%3A30.736Z%22%2C%22reviewId%22%3A%2294434821-1804-4395-a1e2-80babef17b4d%22%7D","reviews",[5295,5346,5365,5382,5392,5410,5427,5437,5453,5463,5474,5484,5494,5504,5513],{"_5296":5297,"_5298":5299,"_5300":5301,"_5302":5303,"_5304":5305,"_5306":5307,"_5308":5307,"_5309":4771,"_5310":25,"_5311":5056,"_5312":5313,"_5320":5321,"_5322":5323,"_5324":5325,"_5326":5327,"_5328":5329,"_5330":5125,"_5316":5331,"_5334":5335,"_5339":25,"_5340":5341,"_69":5342,"_5343":4771,"_5344":5345},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","36088c46-bdfa-4d15-9015-7dd5e877b4e0","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567957487882","productId","shopify-8567957487882","body","Kupljen kao \"siguran za perilicu posuđa\", ali nakon samo nekoliko mjeseci brojne naočale imaju tu užasnu neprozirnu mrlju s perilice posuđa. Nije baš impresioniran!","dateCreated","2026-05-04T18:03:13.756Z","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_5304":5314,"_5311":5315,"_5316":5317,"_69":5319},"Bought as \"dishwasher safe\" but after only a few months a number of the glasses have that horrible opaque stain from the dishwasher. Not really impressed!","en","reply",{"_5304":5318},"

Thank you for your feedback, dear Martin. 😔

We are very sorry to hear that your Mouth-Blown Tumblers Ellery have developed opaque stains from the dishwasher after only a few months, especially since they were marketed as dishwasher safe. This is completely unacceptable and we understand your disappointment entirely.

It's particularly frustrating when a product doesn't live up to the care instructions provided, and you should be able to trust that dishwasher-safe glassware will maintain its clarity with proper use. We take full responsibility for this disappointing experience.

Your feedback is invaluable in helping us review both our product specifications and quality standards to ensure our glassware truly meets the durability expectations we set. We understand your frustration completely and hope to do better in the future.

Please contact our Customer Service team so we can find an appropriate solution for you.

","Disappointed","productHandle","mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES41163-174434_cd3960974f8443d7b6d73389c6e99c3a_dtl_1_x280.jpg?v=1728456629","productName","Mouth-Blown Tumblers Ellery, Set of 4","productUrl","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes41163","productVariantName","Ø 9 x H 10 cm, 370 ml","rating",{"_5304":5332,"_5306":5333,"_69":40},"

Hvala vam na povratnim informacijama, dragi Martin.

😔

Jako \n nam je žao čuti da su vaši usni bubnjevi Ellery nakon samo nekoliko mjeseci razvili neprozirne mrlje iz perilice posuđa, pogotovo jer su se prodavali kao pogodni za perilicu posuđa. To je potpuno neprihvatljivo i razumijemo vaše razočaranje u potpunosti.

Posebno je frustrirajuće kada proizvod ne ispunjava date upute za njegu, a trebali biste moći vjerovati da će stakleni proizvodi za pranje posuđa zadržati svoju bistrinu pravilnom uporabom. Preuzimamo punu odgovornost za ovo razočaravajuće iskustvo.

Vaše povratne informacije su neprocjenjive u tome što nam pomaže da pregledamo i specifikacije naših proizvoda i standarde kvalitete kako bismo osigurali da naše stakleno posuđe uistinu ispunjava očekivanja trajnosti koja smo postavili. Potpuno razumijemo vašu frustraciju i nadamo se da ćemo u budućnosti biti bolji.

Molimo kontaktirajte naš tim za korisničku službu kako bismo mogli pronaći odgovarajuće rješenje za vas.

","2026-05-06T10:09:22.168Z","reviewer",{"_5336":5337,"_5338":546},"displayName","Martin N.","isVerified","isIncentivized","status","approved","Razočaran","unhelpfulCount","variantId","45607572308234",{"_5296":5297,"_5298":5347,"_5300":5348,"_5302":5349,"_5304":5350,"_5306":5351,"_5308":5351,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5352,"_5320":5355,"_5322":5356,"_5324":5357,"_5326":5358,"_5328":5359,"_5330":5360,"_5334":5361,"_5339":25,"_5340":5341,"_69":5363,"_5343":4771,"_5344":5364},"97fb46bd-d2fa-436b-bfa2-7df0b89ccad3","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568248795402","shopify-8568248795402","Vrlo graciozan, lijep oblik. Jedina nota mjehurića zraka u nekim dijelovima stakla","2026-03-19T09:12:53.075Z",{"_5304":5353,"_5311":5081,"_69":5354},"Bardzo ladne, piekny ksztalt. Jedyna uwaga bąbelki powietrza w niektorych czesciach szkla","Piękne","mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES45809-174432_752b44495e232025595a3da454a50dfa_dtl_1_x280.jpg?v=1728387731","Mouth-Blown Red Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-red-wine-glasses-ellery-set-of-4-en-21wes45809","Ø 11 x H 23 cm, 610 ml",5,{"_5336":5362,"_5338":546},"Anna S.","lijep","45608002486538",{"_5296":5297,"_5298":5366,"_5300":5301,"_5302":5303,"_5304":5367,"_5306":5368,"_5308":5368,"_5309":4771,"_5311":5056,"_5312":5369,"_5320":5321,"_5322":5323,"_5324":5325,"_5326":5327,"_5328":5329,"_5330":5375,"_5316":5376,"_5334":5379,"_5339":25,"_5340":5341,"_69":5381,"_5343":4771,"_5344":5345},"5ad92b42-7b42-49d9-b256-879a1411e699","Vrlo elegantne naočale, koje nažalost imaju pogreške prilikom naručivanja 4 paketa kompletnog paketa. Mjehurići zraka u staklu, a ne čisto staklo.\n","2026-02-15T17:09:26.778Z",{"_5304":5370,"_5311":5371,"_5316":5372,"_69":5374},"Sehr formschöne Gläser, die leider bei einer Bestellung von 4 Paketen ein komplettes Paket mit Fehlern zu bemängeln haben. Luftblasen im Glas, nicht klares Glas.\n","de",{"_5304":5373},"

Vielen Dank für Ihr ehrliches Feedback, Detlef!

Es freut uns sehr, dass Ihnen die Form der Gläser gefällt. 😊
Gleichzeitig bedauern wir sehr, dass ein komplettes Paket Ihrer Bestellung Mängel aufweist. Luftblasen und trübes Glas entsprechen definitiv nicht unseren Qualitätsstandards, auch wenn es sich um mundgeblasene Gläser handelt, bei denen kleine Unregelmäßigkeiten durchaus charakteristisch sein können.

Ein ganzes Paket mit solchen Fehlern sollte jedoch nicht bei Ihnen ankommen. 😔 Wir nehmen Ihr Feedback sehr ernst und werden es an unsere Qualitätskontrolle weiterleiten, um solche Probleme künftig zu vermeiden.

Wir hoffen, dass die anderen drei Pakete Ihren Erwartungen entsprechen und Sie Freude an den schönen Gläsern haben.

Vielen Dank für Ihre ausführliche Rückmeldung!

","Schöne Gläser mit leichten Fehlern",3,{"_5304":5377,"_5306":5378,"_69":40},"

Hvala na iskrenim povratnim informacijama Detlef!

\nO@@

duševljeni smo što vam se sviđa oblik naočala. 😊 Istov
remeno, jako nam je žao što je kompletan paket vaše narudžbe neispravan. Mjehurići zraka i zamućeno staklo definitivno ne zadovoljavaju naše standarde kvalitete, iako su ručno puhane naočale, što može biti karakteristično za male nepravilnosti

.\n

Međutim, ne biste trebali primati cijeli paket takvih pogrešaka 😔 Vaše povratne informacije shvaćamo vrlo ozbiljno i proslijedit ćemo ih našem timu za kontrolu kvalitete kako bismo izbjegli takve probleme u budućnosti.

Nadamo se da će ostala tri paketa ispuniti vaša očekivanja i da ćete uživati u prekrasnim naočalama.

Hvala vam na detaljnim povratnim informacijama!

","2026-02-24T12:20:16.602Z",{"_5336":5380,"_5338":546},"Detlef H.","Lijepe leće s malim nedostacima",{"_5296":5297,"_5298":5383,"_5300":5301,"_5302":5303,"_5304":5384,"_5306":5385,"_5308":5385,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5386,"_5320":5321,"_5322":5323,"_5324":5325,"_5326":5327,"_5328":5329,"_5330":5249,"_5334":5389,"_5339":25,"_5340":5341,"_69":5391,"_5343":4771,"_5344":5345},"4905da10-b0d7-44c4-b9d3-21a02bc24da8","Čaša je malo predebela, izgleda vrlo lijepo","2026-02-02T21:21:47.812Z",{"_5304":5387,"_5311":5371,"_69":5388},"Das Glas ein wenig zu dick , von der Optik sehr schön","Gläser",{"_5336":5390,"_5338":546},"Lili S.","staklenke",{"_5296":5297,"_5298":5393,"_5300":5394,"_5302":5395,"_5304":5396,"_5306":5397,"_5308":5397,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5398,"_5320":5401,"_5322":5402,"_5324":5403,"_5326":5404,"_5328":5405,"_5330":5249,"_5334":5406,"_5339":25,"_5340":5341,"_69":5408,"_5343":4771,"_5344":5409},"65763f36-9161-49e6-8b80-7e848d02709a","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568086987018","shopify-8568086987018","Vrlo lijep oblik, samo malo lagan. Vrlo brza dostava. ","2026-02-02T21:08:55.988Z",{"_5304":5399,"_5311":5371,"_69":5400},"Sehr schöne Form, nur etwas leichtgewichtig. Sehr schnelle Lieferung. ","Zufrieden ","mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES81847-174433_31be413036f0051a6adb2bcb96e9adea_dtl_1_x280.jpg?v=1755603565","Mouth-Blown White Wine Glasses Ellery, Set of 4","//store.westwing.com/products/mouth-blown-white-wine-glasses-ellery-set-of-4-en-21wes81847","Ø 9 x H 21 cm, 400 ml",{"_5336":5407,"_5338":546},"Monika B.","Zadovoljan ","45607757512970",{"_5296":5297,"_5298":5411,"_5300":5412,"_5302":5413,"_5304":5414,"_5306":5415,"_5308":5415,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5416,"_5320":5419,"_5322":5420,"_5324":5421,"_5326":5422,"_5328":5329,"_5330":5360,"_5334":5423,"_5339":25,"_5340":5341,"_69":5425,"_5343":4771,"_5344":5426},"d4dd51b7-5ac5-47b8-be00-a6902adc14b1","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568151113994","shopify-8568151113994","Lijepe naočale","2026-01-28T14:42:20.922Z",{"_5304":5417,"_5311":5062,"_69":5418},"Bellissimi bicchieri","Top","mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22WES93539-186699_816acbdfe6966dd6e3e9376c27fc1878_dtl_1_x280.jpg?v=1728456661","Mouth-Blown Iridescent Tumblers Ellery, Set of 4","//store.westwing.com/products/mouth-blown-tumblers-ellery-iridescent-set-of-4-en-22wes93539",{"_5336":5424,"_5338":546},"Francesco E.","Vrh","45607853555978",{"_5296":5297,"_5298":5428,"_5300":5412,"_5302":5413,"_5304":5429,"_5306":5430,"_5308":5430,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5431,"_5320":5419,"_5322":5420,"_5324":5421,"_5326":5422,"_5328":5329,"_5330":5360,"_5334":5434,"_5339":25,"_5340":5341,"_69":5436,"_5343":4771,"_5344":5426},"1219cda9-6477-4b9b-8d3d-b009d2ccbca1","Boja stakla je tako dobra","2026-01-22T17:11:36.069Z",{"_5304":5432,"_5311":5315,"_69":5433},"The colour of the glass is so good","Look so good",{"_5336":5435,"_5338":546},"Zeynep K.","Izgledaj tako dobro",{"_5296":5297,"_5298":5438,"_5300":5439,"_5302":5440,"_5304":5441,"_5306":5442,"_5308":5442,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5443,"_5320":5446,"_5322":5447,"_5324":5325,"_5326":5448,"_5328":5329,"_5330":5360,"_5334":5449,"_5339":25,"_5340":5341,"_69":5451,"_5343":4771,"_5344":5452},"6f429ea9-77b8-4d36-b6ae-b8df4d5d9a60","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568034590986","shopify-8568034590986","Vrlo otmjena","2026-01-16T18:24:27.509Z",{"_5304":5444,"_5311":5371,"_69":5445},"Sehr edel","Wassergläser","mouth-blown-tumblers-ellery-set-of-4-en-21wes78908","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES78908-176832_63077fe31f572320b82ddd03b420b83c_dtl_1_x280.jpg?v=1728387751","//store.westwing.com/products/mouth-blown-tumblers-ellery-set-of-4-en-21wes78908",{"_5336":5450,"_5338":546},"Renate R.","čaše za vodu","45607686406410",{"_5296":5297,"_5298":5454,"_5300":5348,"_5302":5349,"_5304":5455,"_5306":5456,"_5308":5456,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5457,"_5320":5355,"_5322":5356,"_5324":5357,"_5326":5358,"_5328":5359,"_5330":5360,"_5334":5460,"_5339":25,"_5340":5341,"_69":5462,"_5343":4771,"_5344":5364},"f1ed4a01-9e66-448d-b171-599b28f90f42","Volim ih","2025-12-09T11:25:15.434Z",{"_5304":5458,"_5311":5039,"_69":5459},"me encantan","copas de vino tinto",{"_5336":5461,"_5338":546},"alejandra a. m.","čaše za crno vino",{"_5296":5297,"_5298":5464,"_5300":5348,"_5302":5349,"_5304":5465,"_5306":5466,"_5308":5466,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5467,"_5320":5355,"_5322":5356,"_5324":5357,"_5326":5358,"_5328":5359,"_5330":5360,"_5334":5471,"_5339":25,"_5340":5341,"_69":5473,"_5343":4771,"_5344":5364},"444cb253-a0b0-4756-b8e2-1e32ccdd0853","Dobra ambalaža, vrh ","2025-12-08T17:42:54.870Z",{"_5304":5468,"_5311":5469,"_69":5470},"Bon emballage, top ","fr","Très bien ",{"_5336":5472,"_5338":546},"Josette R.","Vrlo dobro ",{"_5296":5297,"_5298":5475,"_5300":5412,"_5302":5413,"_5304":5476,"_5306":5477,"_5308":5477,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5478,"_5320":5419,"_5322":5420,"_5324":5421,"_5326":5422,"_5328":5329,"_5330":5360,"_5334":5481,"_5339":25,"_5340":5341,"_69":5483,"_5343":4771,"_5344":5426},"94724cc1-7d6c-410a-9d5d-9c14b47b6e07","Nešto drugo, kupovao bih ih iznova i iznova.","2025-12-06T19:32:22.586Z",{"_5304":5479,"_5311":5371,"_69":5480},"Mal was anderes, ich würde sie immer wieder kaufen.","Tolle Gläser!",{"_5336":5482,"_5338":546},"Isabel Q.","Odlične naočale!",{"_5296":5297,"_5298":5485,"_5300":5301,"_5302":5303,"_5304":5486,"_5306":5487,"_5308":5487,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5488,"_5320":5321,"_5322":5323,"_5324":5325,"_5326":5327,"_5328":5329,"_5330":5360,"_5334":5491,"_5339":25,"_5340":5341,"_69":5493,"_5343":4771,"_5344":5345},"7f93b13b-3886-4654-8835-3b5a95e186a7","Fiksna dostava sve je bilo sjajno, rado opet!\nVrlo lijepe naočale, to je poklon, nadam se da će vam se svideti. ","2025-12-04T19:08:04.606Z",{"_5304":5489,"_5311":5371,"_69":5490},"Fixe Lieferung alles bestens, gerne wieder!\nSehr schöne Gläser, ist ein Geschenk, ich hoffe es gefällt. ","Bestellung",{"_5336":5492,"_5338":546},"Ingrid K.","naručivanje",{"_5296":5297,"_5298":5495,"_5300":5412,"_5302":5413,"_5304":5496,"_5306":5497,"_5308":5497,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5498,"_5320":5419,"_5322":5420,"_5324":5421,"_5326":5422,"_5328":5329,"_5330":5360,"_5334":5501,"_5339":25,"_5340":5341,"_69":5503,"_5343":4771,"_5344":5426},"38de4d64-2a64-48b4-9244-939bdd0d07c5","Dobra kvaliteta ","2025-11-14T17:07:10.267Z",{"_5304":5499,"_5311":5469,"_69":5500},"Bonne qualité ","beaux reflets !",{"_5336":5502,"_5338":546},"geraldine l.","prekrasne refleksije!",{"_5296":5297,"_5298":5505,"_5300":5412,"_5302":5413,"_5304":5414,"_5306":5506,"_5308":5506,"_5309":4771,"_5310":546,"_5311":5056,"_5312":5507,"_5320":5419,"_5322":5420,"_5324":5421,"_5326":5422,"_5328":5329,"_5330":5360,"_5334":5510,"_5339":25,"_5340":5341,"_69":5512,"_5343":4771,"_5344":5426},"2f88eb7b-582c-41a4-a3d8-942edd666631","2025-11-12T16:26:47.419Z",{"_5304":5508,"_5311":5315,"_69":5509},"Beautiful glasses","great Design",{"_5336":5511,"_5338":546},"Cedric H.","sjajan dizajn",{"_5296":5297,"_5298":5514,"_5300":5301,"_5302":5303,"_5304":5515,"_5306":5516,"_5308":5516,"_5309":4771,"_5310":25,"_5311":5056,"_5312":5517,"_4603":5522,"_5320":5321,"_5322":5323,"_5324":5325,"_5326":5327,"_5328":5329,"_5330":5120,"_5316":5537,"_5334":5540,"_5339":25,"_5340":5341,"_69":5542,"_5343":4771,"_5344":5345},"94434821-1804-4395-a1e2-80babef17b4d","Staklo postaje mutno i grubo nakon samo kratkog vremena. Nije dobra kvaliteta, kao što sam obično navikla iz Westwinga. ","2025-11-08T07:34:30.736Z",{"_5304":5518,"_5311":5371,"_5316":5519,"_69":5521},"Das Glas wird schon nach kurzer Zeit trüb und rau. Keine gute Qualität, wie ich es sonst von Westwing gewohnt bin. ",{"_5304":5520},"

Liebe Janina,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","Trüb nach ein paar Wochen",[5523],{"_5524":5525,"_5526":5527,"_5528":5529,"_4613":5530,"_5531":5532,"_5533":5534,"_5535":5536,"_4753":71},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=120x120&crop=center","A hand holding a clear glass tumbler with water in front of a computer monitor with a webcam mounted on top","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/0aebcfcc-9680-49c8-a8b3-7d8f9759cc80.jpg?d=540x720","streamId","0aebcfcc-9680-49c8-a8b3-7d8f9759cc80",{"_5304":5538,"_5306":5539,"_69":40},"

Draga Janina,

Željeli bismo se iskreno ispričati što proizvod koji ste dobili ne zadovoljava naše visoke standarde kvalitete. Jako nam je žao što je došlo do ove neugodnosti

.\n

Molimo kontaktirajte našu službu za koris nike (service@westwing.de) kako biste brzo pronašli rješenje koje ispunjava vaša očekivanja. Naš tim će učiniti sve što može da riješi problem na vaše zadovoljstvo.

Hvala vam na razumijevanju i uvijek smo na raspolaganju da odgovorite na sva daljnja pitanja koja imate.

","2025-11-10T11:01:14.565Z",{"_5336":5541,"_5338":546},"Janina F.","Oblačno nakon nekoliko tjedana"]

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